Justin Lowe

About Me

I'm a Technical Platform Manager with over six years of experience in technical operations. I specialize in architecting resilient broadcast pipelines and managing high-stakes productions for large content partners and creators.

My expertise covers the complete broadcast technology ecosystem—from transport protocols (RTMP, SRT) and encoding solutions (Elemental, Clearcaster, OBS, vMix) to automation workflows and incident response management. I excel at translating complex technical requirements into scalable solutions, driving cross-functional collaboration between engineering and operations teams, and developing processes that enhance reliability while reducing operational overhead.

Throughout my career, I've built a track record of delivering mission-critical infrastructure, championing product improvements, and mentoring teams on technical best practices. I'm passionate about pushing the boundaries of live broadcast technology and creating seamless experiences at the intersection of traditional media and emerging platforms.

Experience

Meta Dec 2020 - Present (5+ yrs) Austin, Texas, United States / Remote

Current

Technical Platform Manager, Reality Labs Entertainment

Aug 2025 - Present

Manage end-to-end VOD content operations for Meta's Horizon ecosystem, orchestrating asset intake, quality assurance pipelines, and platform deployment across immersive social platforms
Lead live event operations supporting high-profile immersive broadcasts, providing real-time monitoring, incident troubleshooting, and cross-team coordination to ensure seamless viewer experiences
Drive operational excellence by collaborating with Product, Engineering, Content Moderation, QA, and Policy teams to optimize workflows, enhance platform features, and maintain compliance
Architect and maintain operational playbooks and documentation that scale knowledge, mentoring team members on best practices for immersive media operations
Analyze platform performance metrics and operational data to identify process improvements, contributing strategic insights

VOD Operations Live Event Management Content Moderation Quality Assurance Immersive Media Cross-functional Leadership Process Optimization

Technical Analyst, Broadcast Operations

Dec 2020 - Aug 2025 (4 yrs 9 mos)

Led broadcast production projects from inception to execution involving broadcast transport (fiber backhauls and satellite) through each step of the video pipeline, standardizing requirements (RTMP, SRT, Bitrates, etc.)
Identified and resolved urgent and non-urgent technical and operational issues, serving as the team's technical lead for Meta Platform's largest and most important broadcasters
Designed, created, and maintained complex automation workflows independently, enhancing operational efficiency and reducing process overhead
Led incident response management from root cause attributions to mitigation, collaborating with engineering and product teams to meet objectives
Fostered strong cross-functional partnerships with Engineering, Operations, and Partnerships, managing key projects from initiation through completion
Developed and secured buy-in for product features and improvements, positively impacting millions of users and broadcasters
Developed streamlined processes to originate and deliver content reliably for mission critical broadcasters involving rectilinear and immersive VR content

Project Management Technical Writing Live Streaming Virtual Reality (VR) Broadcast Production SRT RTMP

Accenture Feb 2018 - Dec 2020 (2 yrs 11 mos) Austin, TX

Promoted

Subject Matter Expert

Aug 2019 - Dec 2020 (1 yr 5 mos)

Analyzed live stream data and provided support during escalations while being an issue identification resource among team
Assisted in establishing live streaming standards and coached external partners on how to increase broadcast quality and success
Designed, created, and maintained if-then-that automation workflows that reduced production cost and increased value to client
Created and maintained documentation for workflow training, pages, and processes
Reported and documented bugs, reproduction steps, and data relating to issues

Live Streaming Technical Writing Incident Reporting Automation Quality Assurance

Analyst

Feb 2018 - Aug 2019 (1 yr 7 mos)

Investigated and actioned according to client's policies and guidelines
Raised and advocated for changes in client's policies that differed with platform vision and character
Exceeded client's productivity and quality requirements
Documented and reported bugs regarding client's platform

Policy Analysis Quality Assurance Documentation Content Moderation

Editor, Social Media Manager

Binary Solo Jan 2014 - Jun 2014 (6 mos) Austin, Texas Metropolitan Area - Remote

Coordinated and scheduled interviews with members of the press
Edited and ensured quality of content published
Guaranteed SEO standards of articles and videos
Managed social networks to promote and answer questions regarding ongoing projects

Content Editing SEO Social Media Management Press Relations

Guest Host

GAMEBREAKER Media Group LLC Aug 2011 - May 2013 (1 yr 10 mos) Los Angeles Metropolitan Area - Remote

Collaborated weekly with staff to meet quality standards, goals, embargoes, and factual accuracy
Ensured quality of both video and audio sources for show
Participated in social media advertising campaigns
Attended and engaged in production of weekly show on network

Podcasting Video Podcasts On-air Hosting Broadcasting

Founder, Publisher, Editor-in-chief

Hater LLC Jul 2009 - Jan 2013 (3 yrs 7 mos) Reno, NV

Led editorial meetings to help craft weekly plans, deliverables, and to address ongoing issues
Determined future content promotions based on traffic level and community response through use of analytics
Collaborated with editorial staff to meet project goals including features, press embargoes, interviews, and event coverage
Communicated with development studios and publishers to arrange content initiatives, interviews, embargoes and press assets

Editorial Leadership Content Strategy Analytics Press Relations Team Management

Podcast Consultant, Web Developer

Conceptart.org Jan 2008 - Aug 2008 (8 mos) Los Angeles, CA

Communicated with client on project goals and feature requirements of website
Determined and deployed software required to meet client needs, including PHP, Wordpress, Podpress, SEO, and iTunes RSS
Advised on software and equipment needed to record, manage, edit, and syndicate future shows

Web Development PHP WordPress Podcasting SEO

Quality Assurance Tester

Team Dystopia Feb 2006 - Sep 2007 (1 yr 8 mos) Remote, US

Communicated bug and replication reports with developers using bug-tracking systems
Participated in focused test areas for upcoming client releases to ensure quality standards
Recorded feedback for general balance, map inconsistencies, and other related issues

Quality Assurance Bug Tracking Game Testing Mantis Bug Tracker